Frequently Asked Questions

How long does shipping take?

Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days. You will receive a tracking number via email.

What is your return policy?

We offer a 30-day return window from delivery date. Items must be in original condition with tags attached. Return shipping is free for defective items.

Do you offer international shipping?

Yes, we ship worldwide! Shipping costs are calculated based on location at checkout.

How do I track my order?

You will receive a tracking number via email once your order ships. You can use this to track your package on the carrier's website.

Can I change my order after placing it?

Please contact our customer service immediately if you need to make changes. We can often help if your order hasn't shipped yet.

Do you have a physical store?

We operate primarily online, but you can contact us for inquiries about special orders or collaborations.

What payment methods do you accept?

We accept all major credit cards, debit cards, and digital payment methods at checkout.

How do I contact customer service?

You can reach our customer service team through the Contact Us page or email us directly. We aim to respond within 24 hours.

Still have questions?

Can't find the answer you're looking for? Please contact our customer service team.